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How Realr works

Does Realr handle payments between people?

Realr helps you check who someone is. It does not hold your payment, act as escrow or guarantee a refund.
  • 25 May 2026
  • 2 min read

Your purchase payment stays outside Realr

If you buy from someone whose Realr you have opened, payment is arranged separately. A verified profile is not a checkout, escrow account or purchase-protection policy.

Check protection before paying

Read the rules for the payment service and transaction type you intend to use. Protection, eligibility, exclusions and reporting deadlines vary. A payment-method verification, where available, does not guarantee recovery of money.

Keep a record of the agreement

Save the listing, agreed price, delivery terms, messages and payment receipt. Do not rely on a profile badge as evidence that the item was supplied or that a refund has been approved.

If you suspect a scam

Contact your bank or payment provider promptly and ask what options are available. Report the account to the platform where the conversation took place. Realr can receive a report about a Realr account, but cannot reverse a payment made elsewhere.

For US reporting and recovery steps, read the FTC guide to what to do after a scam. In India, use the National Cyber Crime Reporting Portal.

Last updated 22 Sep 2026.

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