What Realr is
Realr (realr.me) is a trust profile service operated by TechnoFledge Private Limited, a Private Limited registered in India. You create a public profile, verify your identity, build interaction history, and share your Realr wherever you need someone to know you’re real — a buyer or partner deciding whether to transact, or a person deciding whether to meet you.
Realr is not a background-check service, a dating or matchmaking service, an escrow, a payment processor, or a guarantee of anyone’s safety or honesty. A verified badge confirms a specific check passed at a point in time — it is one input to your own judgement, never a substitute for it.
What you agree to
- Be real. The handle, name, and identity you claim are yours. Verification fraud (fake IDs, stolen documents, paid-for identities) ends the account and forfeits any paid plans.
- Behave on the trust trail. Reviews come from real interactions. Inflating, faking, or coordinating reviews is grounds for removal. Same for raising fake disputes.
- Don’t use Realr for illegal activity. Sanctioned-party transactions, weapons, controlled substances, regulated services without licensing — all out-of-scope. We reserve the right to remove accounts.
- Respect other users. Impersonation, harassment, doxxing, or targeted abuse via Realr reports gets you removed.
What we agree to
- We’ll never sell your data. See Privacy.
- We’ll never hold transaction funds. For orders you log on Realr, money moves directly between you and the other party via whatever rail you choose (UPI, Stripe, bank transfer, anything). Realr is never the merchant of record for those transactions, never takes custody of the funds, and never sees the payment data.
- Realr-to-you payments use Razorpay. Plan fees for Verified Identity (one-time), Realr Plus, or Realr Business (subscriptions) are billed by TechnoFledge Private Limited and processed by Razorpay Software Pvt. Ltd. as the payment gateway. These charges appear on your card / UPI statement as TechnoFledge Private Limited (the registered entity behind Realr). Razorpay sees the card / UPI details; we see only that the payment cleared and which plan to activate. Refunds are governed by our Refund & Cancellation Policy.
- We’ll honor cancellations. Realr Business subscriptions stop at the end of the period you paid for. Verified Identity is a one-time fee and yours forever — it never expires. Full rules in our Refund & Cancellation Policy.
- We’ll communicate. Material changes to these terms or to Privacy get announced on the page and emailed to signed-in users.
Account eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to create a Realr account. One person, one primary account. Couples may link two individual accounts via the Couple Verified flow; business accounts represent a single registered entity. By creating an account you confirm the information you submit is accurate and that you have the right to use the handle, name, and documents you provide.
Public content + your profile
The handle, display name, bio, category, avatar, social links, verification badges, transaction history, and reviews you publish on Realr are public by default. You can narrow visibility per-field (public, QR-only, connections-only, private) from Privacy. You grant Realr a non-exclusive, worldwide, royalty-free license to host, cache, and serve that content so visitors to your Realr can see it. You retain ownership of everything you submit; the license ends when you remove the content or delete the account.
Verifications are produced either automatically (email and phone, via a one-time code) or by a trained reviewer checking the evidence you submit — for example, matching your live face to your government ID. Your underlying document is never shown publicly; only the verification result appears as a badge.
Reports + safety
Any public profile can be reported using the “Report concern” link on that profile, or by contacting us. Reports are reviewed by a human. Outcomes range from no action, to unverification of a specific claim, to suspension or termination. We do not share reporter identity with the reported account unless legally compelled. Frivolous, retaliatory, or coordinated reports may themselves result in action against the reporter. Users may also block one another bidirectionally — once blocked, neither party can see the other’s public profile or initiate a Realr interaction with them.
Disputes between users
Realr tracks the workflow + proof for transactions logged on the platform but does not mediate them. If a delivery is contested, the order can be marked as Disputed and a Realr team member may pause associated badges while both sides surface their evidence. Any monetary settlement happens directly between the parties — Realr is never a party to the underlying transaction.
Third-party services
Realr integrates with third parties for specific functions: Railway for compute and database hosting; Google for OAuth sign-in; Razorpay (Razorpay Software Pvt. Ltd.) for processing Realr-to-you plan payments; Resend for transactional email; and Twilio for phone verification codes. Verification evidence is reviewed in-house by our own team, not sent to a third-party verifier. This is the same list, named, in our Privacy Policy. Those services have their own terms which apply when you use them. Realr is not responsible for third-party uptime or behavior outside our control, but we will tell you when a third party is involved in a flow that matters to you.
What we don’t promise
Realr makes scams expensive but cannot make them impossible. Verified identity, public history, and real-name reviews raise the accountability cost — that’s the moat. Use your judgement. Read the trust trail. Realr is one input to the decision, not the entire decision.
If you use Realr to decide whether to meet someone in person, the same limit applies: verification tells you a person’s identity checks out, not that a meeting is safe. Take the precautions you’d take with any stranger — meet in public, tell someone where you’ll be. Realr does not screen for criminal history and is not responsible for what happens offline.
Service availability
We aim for high availability but don’t guarantee 100% uptime. Maintenance windows are announced on Status. If Realr is materially unavailable for more than 24 continuous hours in a billing period, paid subscriptions get a pro-rated credit against the next cycle (see Refund & Cancellation Policy).
Suspension + termination
You can delete your account any time from Security — deletion is final and the handle goes back into the public pool after a short cool-off so we can’t restore it. We may suspend or terminate an account for material breach of these terms (verification fraud, illegal activity, abuse of other users, repeated review manipulation). When we do, we’ll state the specific reason in plain language. You may appeal by emailing hello@realr.me; we will review and reply within 5 working days.
Limitations of liability
Realr is provided “as is” and “as available.” To the maximum extent permitted by law, Realr disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement. Realr’s aggregate liability arising out of or relating to these terms is limited to the amount you paid Realr in the prior 12 months; for free accounts, that amount is zero. Nothing in this section limits liability that cannot be limited by applicable law (e.g. fraud, willful misconduct, statutory consumer rights).
Governing law + jurisdiction
These terms are governed by the laws of India. Disputes that cannot be resolved informally go to the courts of Bangalore, Karnataka. Nothing in this clause prevents you from approaching a consumer forum if Indian consumer law gives you that right.
Changes
We may update these terms over time. Material changes get announced on the page (with the “Last updated” date refreshed) and emailed to signed-in users. Continued use of Realr after a material change means you accept the new terms; if you don’t, you can stop using Realr and delete your account.
Contact
Questions: hello@realr.me.